Last updated: January 2, 2026
Freewill Web Design LLC (“Freewill Web,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Who We Are
Freewill Web Design LLC
Email: [email protected]
Phone: 503-689-8959
This website is operated by Freewill Web Design LLC and is intended for businesses and individuals seeking web design services.
Information We Collect
We may collect personal information in the following ways:
Information You Provide to Us
When you submit a project inquiry form, communicate with us, or work with us as a client, we may collect:
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Name
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Email address
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Phone number
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Business name
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Industry
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Website URL
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Budget range
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Project timeline or desired start date
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Project details or goals
If you are a client, we may also collect information submitted through client-only support tickets or account communications.
Client Accounts
Some clients may be given access to a private account area for submitting support requests. These accounts:
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Are created by us (not open to the public)
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Are provided only to existing clients
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Require authentication credentials
Account information is used solely to provide support and manage our working relationship.
How We Use Your Information
We use the information we collect to:
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Respond to inquiries and requests
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Evaluate potential projects
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Provide web design services
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Communicate about an existing or prior business relationship
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Send occasional follow-up emails related to past inquiries or projects
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Maintain internal records and improve our services
We do not send unsolicited newsletters or mass marketing emails.
Data Storage and Retention
Project inquiry submissions and client communications are stored:
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In the WordPress database
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In our email system (Google Workspace / Gmail)
We retain personal information indefinitely unless a deletion request is made, or unless we determine the information is no longer necessary for legitimate business purposes.
You may request deletion of your information at any time.
Analytics, Tracking, and Cookies
We use the following tools to understand how our website is used and to improve performance:
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Google Analytics
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Google Search Console
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Meta (Facebook) Pixel
These tools may collect information such as:
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IP address
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Browser type
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Device information
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Pages visited
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Interaction data
Cookies
We use cookies and similar technologies on our website. Cookie usage is managed through CookieYes, which allows users to control non-essential cookies.
Cookies may be used for:
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Analytics and performance measurement
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Website functionality
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Advertising and remarketing
You can manage or withdraw cookie consent at any time through the cookie settings on our website.
Third-Party Services and Embedded Content
Our website may include embedded content or services from third parties, including but not limited to:
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YouTube or Vimeo videos
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Google Fonts
Embedded content behaves the same as if you visited the third-party website directly and may collect data according to that provider’s privacy policy.
Accessibility Tools
We use UserWay to provide accessibility features on our website, such as tools to improve readability, navigation, and usability for visitors with disabilities.
UserWay may process certain technical information (such as browser or device data) in order to deliver accessibility functionality. This information is used solely to support accessibility features and is handled in accordance with UserWay’s privacy practices.
Using accessibility tools does not require you to create an account or submit personal information directly through UserWay.
Payments
We do not process payments directly on this website.
Payments are handled via:
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Stripe invoices
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Cash or check (offline)
We do not store credit card or banking information. Payment data is handled securely by Stripe according to their privacy and security practices.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only when necessary to:
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Operate our website (hosting, security, analytics)
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Communicate with you
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Provide services you’ve requested
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Comply with legal obligations
We may discuss projects in a general or anonymized way with collaborators or advisors, but we do not disclose private or identifying client information without permission or contractual obligation (such as an NDA).
Data Security
We take reasonable steps to protect your information, including:
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SSL encryption
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Secure hosting infrastructure
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Cloudflare security services
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Access controls and password protection
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Regular software updates
No method of transmission or storage is 100% secure, but we work to protect your information using industry-standard practices.
Your Rights and Choices
You have the right to:
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Request access to your personal data
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Request correction of inaccurate data
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Request deletion of your personal data
To make a request, contact [email protected]. We will respond within a reasonable timeframe.
California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
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Know what personal information we collect
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Request deletion of your personal information
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Know that we do not sell personal information
We do not discriminate against users for exercising privacy rights.
International Users (GDPR-Style Rights)
If you are located outside the United States, you may have additional rights regarding your personal data, including access, correction, and deletion. We honor these requests when applicable.
Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact:
Freewill Web Design LLC
503-689-8959